Frequently Asked Questions
Everything you need to know about your Isabel Marant experience.
What are your international shipping options?
We offer worldwide shipping via express couriers. Delivery times typically range from 2 to 5 business days depending on your location. You will receive a tracking number as soon as your order is dispatched.
How can I return an item?
We offer a 14-day return policy from the date of delivery. Items must be returned in their original condition, unworn, and with all tags attached. Please use the prepaid return label included in your package.
How do I know which size to choose?
Isabel Marant uses French sizing. We provide a detailed size guide on each product page to help you convert these to international standards and find your perfect fit.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay.
Are your products authentic?
All items sold on our official website are 100% authentic Isabel Marant products. Each piece is crafted with the highest quality materials and attention to detail.
Can I modify or cancel my order?
To ensure fast delivery, we process orders immediately. Once an order is confirmed, we are unable to make modifications or cancellations. However, you may return the item for a refund once it arrives.